Network Operations Center Services

Sine Nomine Associates has provided NOC services related to the logical data center management processes and the physical design of this critical space since 1999. Whether you are planning your first NOC or updating an existing one our team can help make sure you are on target. Downtime is very costly today and without a dashboard to show how well a NOC is performing business decisions can’t be made. Our experience with past customers across the globe gives you valuable insight to the industry metrics and benchmarks.

We know which metrics should be used and will find where your team is wasting their valuable time on the wrong task. Our services start with an evaluation of your needs and current metrics to establish a baseline. We evaluate the current systems and tools to find the way forward towards achieving real world targets.

Logical ITSM process design and evaluation services
* Measurements and Metrics
* Process and Procedures
* Organization and Governance
* Staffing and Skill levels
* Tools and Technology
* Knowledge Management and Compression

Physical Design Services
Let’s face it many companies today are forced by budget needs to simply have their facilities department put a few large flat screen displays in a room with some inexpensive desk and call it a NOC. 

The problems start when the team needs to manage an outage and find their chair is broken or a prospective customer comes through on a marketing tour and finds the desk are looking cheap and shabby.

We have seen a lot of problems in these spaces including: infrastructure problems, lack of personal storage space, inadequate light levels, poor air quality, distracting background noise levels, smells from volatile organic compounds, employees having allergic reactions and many more.

It pays dividends when you invest in yourself and have a qualified NOC designer from our team with healthy buildings and human design engineering experience evaluate your workspaces to ensure the employees have the healthy working environment they need to do their best work. 

This is easy
Sine Nomine Associates is a small friendly vendor-neutral consultancy. These services are completed in a few short weeks. We do not resell hardware or software and are open source friendly which means no pressure to make changes just to sell products. Our engagement output is valuable written recommendations reports and executive presentations.

Please use our convenient contact form to get started.