OpenAFS Testimonials

At Sine Nomine Associates, we are committed to providing the best possible support for OpenAfs. Our solutions represent the standard of excellence and service that are hallmarks of a well-planned architecture and implementation, and the responses from our customers testify to our success.

Major Computer Chip Manufacturer, 2009 Our operational support inquiries vary from information about how OpenAFS interacts with operating systems and other applications, to dealing with critical severity 1 issues. Sine Nomine Associates responds promptly and effectively. They provide us not only with a solution, but an explanation as to why that solution will address the reported issue. Furthermore, Sine Nomine Associates pro-actively provides advice for future planning for our environment. We consider them part of our production OpenAFS team. We are proud to work with SNA and gladly recommend their OpenAFS expertise."

Executive Director at a Fortune 100 Financial Institution, 2002

“[Our company] has what is widely recognized to be the leading production installation of AFS, certainly when judging how mission critical it is to us. Our entire distributed systems infrastructure for Unix lives and dies with AFS.

We’re looking at OpenAFS just like everyone else, and support is important to us, too. In our case, we have contracted with Sine Nomine Associates for support of the OpenAFS product. Thus far, we are very pleased with the progress they have made resolving some very real issues that have arisen, and they have clearly demonstrated that they have the technical expertise necessary to support a customer like us (not for the faint of heart).

The next two years or so will determine if OpenAFS is going to be viable for Enterprise customers like us, and commercial support, even for an open source product, is important. I would encourage others seeking commercial support for this product to contact Sine Nomine as well.”

This organization remains SNA’s customer to this day, and continues to use OpenAFS for its critical infrastructure.

Major U.S. Public University, 2009

“Over our multi-year association with Sine Nomine, we have been impressed with the level of intricate knowledge support staff has had into our specialized product needs (particularly AFS). The responsiveness of the support staff and project management at Sine Nomine has been faster and more thorough than the majority of our other service contracts. We think of Sine Nomine as a critical partner in keeping our infrastructure stable and functioning and would encourage other organizations into seriously considering them for their support needs.”

US Government Agency, 2009

"Our agency uses Andrew File System (AFS) to provide a nationally mirrored Web delivery architecture for 150 public web sites, collectively serving over 350GB of scientific information daily. The Web service is distributed over collections of servers in California, South Dakota, and Virginia, and is seamlessly provided to the public even when entire data centers have become unavailable.

Sine Nomine experts have rapidly responded by troubleshooting and remediating uncovered code base problems. They not only support our use of AFS but have allowed us to extend those capabilities, and contribute the investment back into the OpenAFS community. This supports our philosophy of information sharing, and allows us to be contributors to the Open-Source community that has provided so much to our own mission."