At Sine Nomine Associates, we are committed to providing the best possible support for OpenAFS. Our solutions represent the standard of excellence and service that are hallmarks of a well-planned architecture and implementation, and the responses from our customers testify to our success.
Major Computer Chip Manufacturer
"For many years, our organization has used AFS to store and distribute critical design and operation information across a geographically diverse team of engineers and technicians. In 2007, a strategic decision was made to evaluate our use of Transarc AFS, and consider the future of our distributed file system needs. We called upon Sine Nomine Associates to assist us in our transition planning. Sine Nomine Associates provided us with the plan and expertise to migrate our extensive Transarc AFS environment to OpenAFS. This service was professional, informative and complete. We were able to successfully migrate to OpenAFS with no significant impact to our customer base, and with high praise for both Sine Nomine and our staff.
Our operational support inquiries vary from information about how OpenAFS interacts with operating systems and other applications, to dealing with critical severity 1 issues. Sine Nomine Associates responds promptly and effectively. They provide us not only with a solution, but an explanation as to why that solution will address the reported issue. Furthermore, Sine Nomine Associates pro-actively provides advice for future planning for our environment. We consider them part of our production OpenAFS team.
We are proud to work with SNA and gladly recommend their OpenAFS expertise."
Executive Director at a Fortune 100 Financial Institution
“[Our company] has what is widely recognized to be the leading production installation of AFS, certainly when judging how mission critical it is to us. Our entire distributed systems infrastructure for Unix lives and dies with AFS.
We’re looking at OpenAFS just like everyone else, and support is important to us, too. In our case, we have contracted with Sine Nomine Associates for support of the OpenAFS product. Thus far, we are very pleased with the progress they have made resolving some very real issues that have arisen, and they have clearly demonstrated that they have the technical expertise necessary to support a customer like us (not for the faint of heart).”
Major U.S. Public University
“Over our multi-year association with Sine Nomine, we have been impressed with the level of intricate knowledge support staff has had into our specialized product needs (particularly AFS). The responsiveness of the support staff and project management at Sine Nomine has been faster and more thorough than the majority of our other service contracts. We think of Sine Nomine as a critical partner in keeping our infrastructure stable and functioning and would encourage other organizations into seriously considering them for their support needs.”