[Our company] has what is widely recognized to be the leading production installation of AFS, certainly when judging how mission critical it is to us. Our entire distributed systems infrastructure for Unix lives and dies with AFS.

We’re looking at OpenAFS just like everyone else, and support is important to us, too. In our case, we have contracted with Sine Nomine Associates for support of the OpenAFS product. Thus far, we are very pleased with the progress they have made resolving some very real issues that have arisen, and they have clearly demonstrated that they have the technical expertise necessary to support a customer like us (not for the faint of heart).